This Privacy Policy explains how GS Renovation Ltd collects, uses, stores and protects your personal data when you use our website or contact us, in line with the UK GDPR and the Data Protection Act 2018.
Who we are
This website is owned and operated by GS Renovation Ltd (trading as GS Renovation & Home Improvements), a private limited company registered in England and Wales under company number 14611254, with its registered office at 3 Chauncy Avenue, Potters Bar, EN6 5LE.
- Phone: 07472 424 226
- Email: info@gsrenovationltd.co.uk
For the purposes of data protection law, GS Renovation Ltd is the data controller for the personal data we process.
What data we collect
We collect only the data you choose to give us, and basic technical data:
- Enquiry data you submit through our contact and quote forms: your name, phone number, email address, and the project details you provide.
- Communications you send us by phone or email.
- Technical data such as your IP address and browser type, collected automatically by our hosting provider for security and performance.
How we use your data, and our lawful basis
- To respond to your enquiry and provide a quotation (lawful basis: your consent and our legitimate interest in responding to you).
- To deliver renovation services you engage us for (lawful basis: performance of a contract).
- To keep records and meet our legal and accounting obligations (lawful basis: legal obligation).
Our form provider
Our website forms are processed by Web3Forms, which receives your submission and forwards it to our email inbox. Web3Forms acts as a data processor on our behalf and does not use your data for its own purposes.
Who we share your data with
We do not sell your personal data. We may share it only where necessary with: trusted sub-contractors and suppliers involved in delivering your project; our service providers (such as our email, form and hosting providers); and professional advisers or authorities where required by law.
How long we keep it
We keep enquiry data for as long as needed to deal with your enquiry and any resulting project, and thereafter only as long as required to meet our legal, accounting and insurance obligations, after which it is securely deleted.
Your rights
Under UK data protection law you have the right to: access your data; have it corrected or erased; restrict or object to its processing; data portability; and to withdraw consent at any time. To exercise any of these rights, contact us using the details above.
Cookies
Our website uses minimal cookies. Please see our Cookie Policy for details.
Complaints
If you have a concern about how we handle your data, please contact us first and we will do our best to put it right. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
Changes to this policy
We may update this policy from time to time. The latest version is always available on this page.